A quick google search will tell you that there are a lot of flooring companies in Raleigh, NC. So how do you know who to call? Well, the answer is complicated but we’re going to try to break it down for you because you, as a consumer, deserve to know. Keep reading to find out how to choose the best flooring company in Raleigh.
Find Out What Services Are Available
We’ll start with an easy one. If you are looking around at flooring companies in Raleigh, make sure to figure out which services they offer. Some companies may only offer installation. Others may only offer refinishing or repair services. And still others may offer a combination of these services.
Once you figure out which services are offered, figure out the company’s level of experience with the particular service you want done. You can do that by reading reviews from previous clients, spending time on the company’s website, or talking to a representative of the company.
Generally speaking, the more experience a company has with a particular service, the better. Also, if you talk to a company representative and they don’t give you straight answers, you should think twice about hiring them.
Determine Whether the Company Does Business in Your Area
Because Raleigh is a well-known and relatively large area, you’ll want to make sure that the company you are considering covers where you live. It is all too easy to get caught up in internet search results and fail to recognize that a company does not do work in your county. Although there are much bigger errors you can make in this process, keeping this tip in mind will save you time.
Typically, a good flooring company will often state on their website which counties or areas they cover. If you can’t find that information on a company website, be sure to give them a call before investing any more of your time or energy.
Figure Out the Cost of Installation (and Other Services)
Let’s talk about the elephant in the room: if you’re looking for a new floor, what is it going to cost you? Well, that largely depends on what type of flooring you are looking for. Hardwood floors are typically the most expensive, whereas tile and luxury vinyl plank (or LVP) cost less.
The exact cost of a new floor is impossible to estimate without knowing the particulars of your situation, but some flooring companies in Raleigh offer free consultations and estimates that you should be sure to take advantage of. Ideally, you should speak with a number of different companies before you make your final decision to ensure that you are being charged a reasonable price.
Sometimes you may find that a particular company or a certain type of flooring is out of your price range and that’s okay. It doesn’t mean you won’t be able to find a first-rate company with high-quality materials somewhere else.
However, you should be wary of prices that are excessively cheap. If a deal seems too good to be true, it probably means that the contractor is using low-quality materials or hiring people that are not experts at installation. Remember: although the lowest price may seem enticing in the short-term, it won’t look that way when you have to replace your floor after only a couple of years.
Although we’ve focused on installation here, keep in mind that all of the same advice is true when looking for other flooring services such as refinishing and repair.
Find Out What the Installation Process Will Look Like
When you are talking to a representative of any flooring company, always be sure to ask who is doing the installation. In particular, it is good to figure out how many members will be part of the installation crew, how much experience those members have, and how long those members have worked together. Ideally, you want an experienced crew that has worked many jobs together.
Also, you’ll want to find out how soon you can schedule your installation and how long that process will take. Before committing to anything, look at the timeline you were given and compare it to that company’s customer reviews and testimonials. If everything checks out, that’s usually a good sign. If not, that’s a red flag. When it comes to planning, the best flooring companies in Raleigh should make things easy on you.
Again, although we’re using installation as an example, the same can be said if you are in the market for other flooring services.
Get a Sense of the Company’s Values
When browsing a company’s website and especially when speaking to a company’s representative, be mindful of how you are being treated as a consumer. Remember that members of this company will potentially be spending a significant amount of time inside your home and around your family.
Because of this, it is important to go with a company you like and trust. This may sound obvious, but it is something we too often overlook in search of a good deal or a speedy process. If someone is going to spend a lot of time in your home, make sure they treat you like family and not sure another customer.
Check Out the Company’s Portfolio
The one other thing you should definitely do before committing to anything is to look at examples of a company’s past work. Of course, you will get some idea of a company’s reputation by looking at reviews and testimonials, but also be sure to look at plenty of pictures. The best flooring companies in Raleigh will include plenty of examples of past work for you to take a look at.
If possible, reach out to past customers and ask them relevant questions. For instance, if you are looking to install a new floor and you want it to last, ask someone who left a review several years ago how their floor is holding up. Although not everyone will respond to your inquiries, plenty of people will so it is well worth the time.
Now that you know what to look for, get out there and start searching for flooring companies in Raleigh. Remember: it is important not to rush your decision. Take your time, do the research, and be confident when you make your final decision. Your new floor awaits!