What type of flooring products does GID Flooring offer?
Gid Flooring specializes in unfinished wood, prefinished wood, LVP and tile.
Does GID have a showroom?
Yes, please visit our showroom displaying the widest variety of flooring options in the Triangle. Mobile showroom is coming soon!
What are the benefits of using your company?
We offer a wide variety of products that cannot be found at larger retailers, our customer service is outstanding, and our floors look amazing.
Do you offer name-brand flooring products?
How quickly can installation begin?
Once the material for the job is shipped, we will call and schedule your installation.
Can I schedule a free in home estimate?
Yes…Absolutely! Call us at (919) 435-4269 to schedule your free in-home consultation and estimate.
What if have to reschedule my appointment?
Please call the showroom and we will reschedule. We can be reached at (919) 435-4269.
What types of payment do you accept?
Cash, Check, MasterCard, Visa, American Express & Discover.
Do you offer financing?
What type of warranties do you offer?
Our labor is warranted for one year from the date of completion. Manufacturer’s warranties vary.
When will my installer arrive at my home?
If the schedule is going to change we will call the day before installation and let you know when the installer will arrive at your home. Otherwise we will arrive on time for the appointment you were given when signing up. Most installations start in the morning.
Do you move furniture?
We will move furniture for an additional charge for all product types except for sand-and-finish hardwoods. Because the process of sanding/sealing/staining/finishing hardwoods requires all areas of hardwood to be free of furniture, it is the homeowner’s responsibility to have furniture and personal belongings relocated.
Can laminate flooring be installed in all of the rooms in my home?
Laminate floors can be installed in any room in the house, including bathrooms. Proper installation procedures are required and can vary depending upon rooms.
Can laminate flooring be installed over my existing floor?
A feature of a floating floor is the ability to install over some existing flooring materials. When we measure for your floors we can determine if this is an appropriate technique.
Can my hardwood floor be refinished?
Solid hardwood floors, both pre-finished and site-finished, can be refinished. Some engineered hardwoods can also be refinished but require inspection to determine this. Laminate floors cannot be refinished.
Do you dispose of old product?
We will dispose of old flooring materials for an additional fee. Exceptions are vinyl materials that may contain asbestos in the vinyl or the adhesives.
What do i do if i have an issue or concern regarding my product after it has been installed?
Please call the showroom, and we will address any concerns or issues that arise. Call us at (919) 435-4269.
How do I clean my new hardwood floors?
The type of cleaner that we recommend will depend solely on the type of flooring you choose. The installer will recommend a product once they complete the job.